PCPM digitizes and modernizes healthcare on the West Bank of Jordan
The Polish Center for International Aid (PCPM) is implementing a project to modernize and digitize healthcare in Palestine on the West Bank of Jordan, financed by the Polish Development Aid of the Ministry of Foreign Affairs of the Republic of Poland.
The project improves accessibility and quality of medical services through digital patient records, telemedicine, medical personnel training, and modern clinic equipment.
Digitization of medical records
Until now, most patient records in clinics run by the partner organization were paper-based. PCPM trained 75 staff members to operate the new medical system, allowing quick access to patient data and enhancing the security of medical information.
The system is being implemented in 18 clinics, including 8 mobile and 10 stationary ones. Additionally, 41 employees completed training in cybersecurity and personal data protection, ensuring full protection of sensitive medical information.
Telemedicine – quick access to doctors
Between April and August, nearly 500 telemedicine consultations were conducted in two districts of the West Bank, primarily in Jenin (over 200) and Hebron (almost 290).
The PCPM Foundation trained 33 doctors in telemedicine, and patients gained access to a dedicated mobile app enabling remote contact with medical staff.
Telemedicine allows residents to receive fast and safe assistance even in remote locations.
Access to primary medical care
PCPM mobile clinics carried out over 11,200 medical consultations in the first half of the year. Within first aid and AED (Automated External Defibrillator) training, 374 residents of the so-called Area C were trained, including 310 women and 64 men, thereby strengthening local life-saving readiness.
Repairs began in 15 patient reception points, including adaptations for people with disabilities and modernization of water and electrical infrastructure. Clinics received modern equipment, including hematology analyzers, first aid kits, and blood pressure monitors, raising the medical care standard.
Medical personnel training – knowledge that saves lives
138 Palestinian medics completed courses in ultrasound examinations ( medical ultrasonography – a safe and non-invasive diagnostic method that uses ultrasound waves to image the body interior), and five obtained instructor certificates, enabling local training.
In September, 30 medics participated in a pre-hospital emergency medicine course, after which three became instructors. The course addresses local needs, including frequent trauma cases encountered by family doctors.
PCPM supplied the rehabilitation center in Nablus with rehabilitation equipment, including electrotherapy, laser therapy, and ultrasound therapy devices, supporting local rehabilitation development.
Why the PCPM project matters
The PCPM project increases the availability and quality of medical care in Palestine on the West Bank of Jordan through digitization of medical records, telemedicine implementation, training of medical personnel and residents, and equipping clinics with modern medical devices. The program is funded by the Polish Development Aid of the Ministry of Foreign Affairs of the Republic of Poland and demonstrates that modern healthcare can operate effectively even in challenging conditions.
